Marketing Communications Consent

At Kayalar Jewellery, we are committed to transparency, individual choice and the responsible handling of personal contact information in our electronic communications with customers. We believe that everyone should have clear information about the marketing communications they may receive and meaningful control over their communication preferences.

Marketing communications concerning promotional campaigns, special offers, new jewellery collections, seasonal events, exclusive opportunities and other commercial announcements are managed in accordance with applicable legal requirements. Where consent is required, we aim to obtain the appropriate permission before sending marketing messages through the relevant communication channels.

What Is Marketing Communications Consent?

Marketing Communications Consent refers to the permission given by an individual to receive promotional and commercial messages from Kayalar Jewellery through communication channels such as email, SMS, telephone calls or other applicable electronic communication methods.

Such communications may contain information about our jewellery collections, promotional activities, special occasions, customer offers and other brand-related announcements intended for marketing purposes.

The collection, recording and management of marketing permissions are subject to applicable laws and regulations. Under Türkiye's commercial electronic communications framework, prior consent is generally required before sending promotional messages to individual recipients, subject to specific exemptions established by law.

Where marketing communications are directed to individuals in other countries, additional requirements concerning electronic marketing, consent and privacy may apply. These requirements are considered according to the relevant jurisdiction, communication method and circumstances of the recipient.

Which Communication Channels May Be Used?

Depending on the contact information you provide, your communication preferences and the applicable legal requirements, Kayalar Jewellery may use one or more of the following channels for marketing communications:

• SMS and text messages.
• Email communications and promotional newsletters.
• Telephone calls relating to marketing activities.
• Other legally permitted electronic communication channels, where applicable.

Marketing permissions and preferences may be managed separately for different communication channels. Providing contact information for an order or customer service enquiry does not, by itself, constitute consent to receive unrelated promotional messages.

Types of Marketing Communications

Commercial Electronic Message Management System (İYS)

In Türkiye, the Commercial Electronic Message Management System, known as İleti Yönetim Sistemi (İYS), provides a centralised platform for managing commercial electronic communication permissions and opt-out preferences.

Where the relevant legal requirements apply, marketing communication consents and withdrawal preferences are managed through İYS in accordance with Türkiye's commercial electronic communications legislation.

Recipients may use the services made available through İYS to review registered marketing permissions and update their preferences for participating businesses.

For further information about the system and its available services, please visit the official İYS platform: https://vatandas.iys.org.tr/.

The İYS platform operates within Türkiye's regulatory framework. Individuals outside Türkiye may be subject to different electronic marketing and privacy requirements depending on their location and the applicable legislation.

Withdrawal of Consent & Right to Opt Out

You may withdraw previously granted marketing communications consent or request that Kayalar Jewellery stop sending promotional messages through a particular communication channel at any time.

Marketing communications should provide an accessible method for exercising the right to opt out, in accordance with the requirements applicable to the relevant channel and jurisdiction.

Where Türkiye's commercial electronic communications legislation applies, the sending of commercial electronic messages must cease within three business days of receiving a valid opt-out request. Relevant withdrawal notifications are also subject to the applicable İYS recording and notification requirements.

You may contact Kayalar Jewellery using the details provided below to communicate your marketing preferences or request assistance concerning the withdrawal of your consent.

Withdrawing permission for promotional communications does not necessarily prevent Kayalar Jewellery from sending non-promotional messages that are necessary for an existing transaction or required by law. Such communications may include order confirmations, payment-related notices, delivery updates and other essential service information, where permitted or required under applicable legislation.

Personal Data Protection & Privacy

Personal information used in connection with marketing communications may include your name, surname, telephone number, email address, communication preferences and relevant consent records.

Such information is processed for purposes that may include managing marketing permissions, communicating relevant promotional content, recording consent and withdrawal requests, maintaining communication preferences and fulfilling applicable legal obligations.

The processing of personal information is subject to applicable data protection requirements, including Türkiye's Personal Data Protection Law No. 6698 (KVKK). Where relevant to particular processing activities, additional requirements under legislation such as the European Union's General Data Protection Regulation (GDPR) may also apply.

We recognise the importance of providing clear information about the purposes of personal data processing, the applicable legal basis, relevant recipients, retention practices and the rights available to individuals under applicable law.

Further information concerning the collection, use, protection and processing of personal information is available in the Privacy Policy and relevant Personal Data Protection notices published on our website.

Contact Us

If you have any questions regarding marketing communications, consent management, your communication preferences or the withdrawal of marketing permissions, please contact Kayalar Jewellery using the details below.